Alice's (Miranda Otto - The Lord of the Rings: The Return of the King) girlhood fantasies of finding her father are twisted into a bundle of letters, returned unopened from the postal service's Dead Letter Office. Hoping to learn anything that will locate her dad, Alice takes a job at the Dead Letter Office, supervised by Frank (George DelHoyo - Frasier, Days of Our Lives), a gloomy man hiding from his past. Their paths have crossed for a reason and when Alice's search for her father breaks the rules, Frank is jolted from his numbing routine...