You may return any unopened item, except 7-inch vinyl
recordings, within thirty (30) days of delivery for a full
credit of the purchase price, minus shipping and handling
charges (see "Returns" below).
Opened product can be returned only if item is defective.
Defective items will be replaced with the same title if
We can only accept returns on 7-inch vinyl recordings if
defective or shipped in error. In the case of damaged or
defective 7-inch vinyl recordings, we will make every
attempt to replace the item with the same title.
In the event of a damaged, defective or incorrect item,
please return to us following the procedures below (see
"Packing and Sending Your Return"), and we will be more
than happy to replace the item and/or correct the mistaken
shipment. In the event that an item that you order is
received with a cracked or damaged CD/jewel case, just
let us know and we will be happy to mail you a
If there is a problem with your shipment that may be
able to be solved without sending back an item, please
call us at 1-610-649-7565. We are able to solve many
problems without having you go through the effort of
shipping a return back to us.