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Return Policy

You may return any unopened item, except 7-inch vinyl recordings, within thirty (30) days of delivery for a full credit of the purchase price, minus shipping and handling charges (see "Returns" below).

Opened product can be returned only if item is defective. Defective items will be replaced with the same title if available.

We can only accept returns on 7-inch vinyl recordings if defective or shipped in error. In the case of damaged or defective 7-inch vinyl recordings, we will make every attempt to replace the item with the same title.

In the event of a damaged, defective or incorrect item, please return to us following the procedures below (see "Packing and Sending Your Return"), and we will be more than happy to replace the item and/or correct the mistaken shipment. In the event that an item that you order is received with a cracked or damaged CD/jewel case, just let us know and we will be happy to mail you a replacement.

If there is a problem with your shipment that may be able to be solved without sending back an item, please call us at 1-610-649-7565. We are able to solve many problems without having you go through the effort of shipping a return back to us.

Returns

If you paid by credit/debit card and are not exchanging merchandise, we will automatically issue a refund to the credit/debit card used on the original order.

Please note that we can process returns and refunds only for items purchased from OLDIES.com. Items that are returned more than thirty (30) days after delivery, are in unsellable condition, or are missing parts, will be charged a re-stocking fee at our discretion.

Please allow at least 4-6 weeks for returns to be processed.

Packing and Sending your Return

To return an item, please indicate the reason for return on the packing slip, include the packing slip with the item you are returning, wrap the package securely and ship to the address below.

For all products, please ship your return via USPS Fourth Class Mail (preferred method) to:

OLDIES.com
Attention: Returns Department
P.O. Box 77
Narberth, PA 19072-0077

Please note: that we can credit or refund shipping costs only if the return is a result of our error.

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To place an order or for customer service, call toll-free 1-800-336-4627 or outside the United States, call 1-610-649-7565
Extended Holiday Hours: Open Monday - Friday: 7am-10pm, Saturday: 9am-9pm, Sunday: 10am-8pm (Eastern Time)