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Return Policy
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You may return any unopened item, except 7-inch vinyl
recordings, within thirty (30) days of delivery for a full
credit of the purchase price, minus shipping and handling
charges (see "Returns" below).
Opened product can be returned only if item is defective.
Defective items will be replaced with the same title if
available.
We can only accept returns on 7-inch vinyl recordings if
defective or shipped in error. In the case of damaged or
defective 7-inch vinyl recordings, we will make every
attempt to replace the item with the same title.
In the event of a damaged, defective or incorrect item,
please return to us following the procedures below (see
"Packing and Sending Your Return"), and we will be more
than happy to replace the item and/or correct the mistaken
shipment. In the event that an item that you order is
received with a cracked or damaged CD/jewel case, just
let us know and we will be happy to mail you a
replacement.
If there is a problem with your shipment that may be
able to be solved without sending back an item, please
call us at 1-610-649-7565. We are able to solve many
problems without having you go through the effort of
shipping a return back to us.
Returns
If you paid by credit/debit card and are not exchanging
merchandise, we will automatically issue a refund
to the credit/debit card used on the original order.
Please note that we can process returns and refunds
only for items purchased from OLDIES.com. Items that
are returned more than thirty (30) days after
delivery, are in unsellable condition, or are missing
parts, will be charged a re-stocking fee at our
discretion.
Please allow at least 4-6 weeks for returns to be
processed.
Packing and Sending your Return
To return an item, please indicate the reason for return
on the packing slip, include the packing slip with the
item you are returning, wrap the package securely and
ship to the address below.
For all products, please ship your return via USPS
Fourth Class Mail (preferred method) to:
OLDIES.com
Attention: Returns Department
P.O. Box 77
Narberth, PA 19072-0077
Please note: that we can credit or refund shipping costs
only if the return is a result of our error.
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