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		Help & Support > Email Caught in Spam Filters Recover email marked as spam Sometimes important email messages may be mistakenly marked as spam and moved to a seperate folder. To help ensure that you get the email that you want, we've provided specific instructions for the most popular providers are available below. AOL  -  Earthlink  -  MSN  -  Yahoo Mail  -  Hotmail  -  Gmail Recover important mail from the Spam Folder Open your "Spam Folder" Click the "Mail" menu, then click the "Spam Folder" menu item. This will open your Spam Folder. Mark email as "Not Spam" Click on the email that you would like to remove from your spam folder, and click the "This is Not Spam" button. This will add OLDIES.com to your contact list, and moves the message in your inbox. Click each step to see the associated picture Recover important mail from the Junk Email Folder Open your "Junk Email" folder Click the "Junk email" link in the lower left corner of your Junk email screen. Add sender to Safe List Click the "Safe List" link to add a new contact to your Safe List. Click each step to see the associated picture Recover important mail from the Suspect Email Folder Open your "Suspect Email" folder Click the "Suspect Email" link on the left side of the page. Move suspect mail to your inbox Check the box next to the email(s) you want to move to your inbox, and click the "Go" button. Click each step to see the associated picture Recover important mail from the Junk Email Folder Open your "Junk Email" Folder Click the "Junk Email" link on the left side of the page. Move legitmate mail back to inbox Check the box next to the email(s) you want to move to your inbox, and click the "Not Junk" button. Add Sender to "Safe List" Select the second option to ensure any new email from that sender won't be marked as spam. Click each step to see the associated picture Recover important mail from the Bulk Folder Open your "Bulk" Folder Click the "Bulk" link on the left side of the page. Move legitmate mail back to inbox Check the box next to the email(s) you want to move to your inbox, and click the "Not Junk" button. Click each step to see the associated picture Recover important mail from the Spam Folder Open your "Spam" Folder Click the "Spam" link on the left side of the page. Move legitmate mail back to inbox Check the box next to the email(s) you want to move to your inbox, and click the "Not Spam" button. Click each step to see the associated picture
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