Tour Behind the Scenes of

Meet Some of the Great People Working Here

The main floor of our in-house call center. This is where all orders are entered for processing, and customer service issues are handled.
Frank, entering a customer order in our call center.
Laura and Margie, addressing customer service inquiries.
Marcus, in our wholesale division.
Sandi, one of our customer service representatives.
Jack is one of our CD buyers.
Packing an outbound customer order, just before shipment.
Here Michael special-orders products in from one of our suppliers.
Matching product up for "special orders."
Our invoicers process and bill-out orders, just prior to them being packed and shipped.
Here's Steve, hard at work stocking the DVD shelves.
Marvin, picking customer orders.
Here Luke processes outbound shipments for delivery via UPS or U.S.P.S.
Picking customer orders...
George is hard at work picking vinyl orders from our inventory of over a million 45RPM records.
Olga, one of our graphic designers, at work on the cover for one of our Alpha Video DVD releases.
Dave is working on authoring one of our Alpha Video DVDs.
John R., pulling stock from deep in our warehouse.

Warehouse Tour

To place an order or for customer service, call toll-free 1-800-336-4627 or outside the United States, call 1-610-649-7565
Open Monday-Friday: 8am-10pm, Weekends: 10am-9pm (Eastern Time)
Se habla Español! Spanish-speaking representatives available, Monday-Friday: 9am-4pm (Eastern Time)